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Online Therapy and Counselling Practice

For

Online Therapy and Counselling Practice

Why Online Practice?

The growth of online practice management is driven by time and budgeting constraints and is simply a way to secure you more face-to-face time with clients.

Online support is a business model now expected as the baseline convenience by your clientele. 

This brings with it challenges that your training and experience may not have prepared you for.

    • Body of research supporting effectiveness
    • Online platform must be safe, private and compliant
    • Free video-conferencing platforms are a major risk for both the client and the professional

Why Headroom?

Headroom has everything you need to incorporate online service delivery into your practice in a holistic manner and in line with your registration body’s guidelines and requirements.

Expand the reach of your practice for new and existing patients, save hours of time every week with practice automation and, most importantly, future-proof your practice for the new online era.

    • Technology and practices are adapting fast
    • Codes of practice and telehealth rules enforcement
    • Professional indemnity insurance subject to healthcare standard technology for online consultations

We INFORM, LOWER the BARRIERS and harness reliable TECHNOLOGY

making it possible for anyone to reach out to licensed professionals
for mental, emotional and social support.

Our

Services for Professionals

Online

Online Consulting Rooms & Administration Automation

We cater for all the key aspects of your daily practice in one platform - bookings, telehealth standard HIPAA/GDPR-compliant video, client admin / POPIA, your flexible scheduling and pricing management, and more. We are all you need for all tasks related to your online practice. You can integrate with your existing practice or build your profile to fully replace your expensive website.

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Online Practice
Ethics & Compliance

No more taking chances with your clients' sensitive personal information! We minimise the professional risk related to your online work by providing you with technology compliant with the highest global healthcare standards, adapted both for the relevant South African regulations and for the practice codes applicable to your profession (HPCSA, SACSSP, ASCHP). ​​

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Professional Advertising &
Brand Building

We do what no directory can for you. We provide you with a credible platform to market your services, but we also run advertising and social media campaigns and work with the mental healthcare ecosystem to actively promote you. We help you build your brand, save you time, costs, effort and stress of selling your services. For improved therapy outcomes driven by better client-therapist matches.

Headroom is your simple, secure and SA-adapted online practice.

WE support you through the digital transition.
YOU focus on what you do best – making clients better!

At Headroom, We Help You to:

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1. Put your clients first

Offer your clients mobility and the comfort to speak to you from wherever they prefer. Reduce no-shows. Help eliminate common obstacles to mental healthcare access - cost, time and stigma. Adapt now to a fast-changing world!

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2. Develop a strong brand

Enhance your expertise and income through specializing. Spend more time making clients better and let us find new ones you can help. Build your brand, advertise professionally, share your knowledge with your target audiences.

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3. Work-life balance

Carve your job to follow your passions, set your own hours, work from wherever you please. Starting a new practice? Juggling family? Want to work after-hours or relocate? We make your life easier, flexible, and more satisfying.

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4. Automate your online practice

Instant integration with your regular practice and website. Diary synchronisation, upfront collections, zero bad debts, medical aid claims, reduced admin and fixed costs. Make your practice more financially resilient and efficient.

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5. Join a community

Benefit from our economies of scale. Become part of our community of professionals and shape the future of the mental healthcare industry. Refer, be referred by and consult with your online colleagues easily and efficiently.

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6. Privacy & confidentiality

We provide an all-round compliant environment, including POPIA, embedded HIPAA/GDPR-compliant video consultations, alignment with HPCSA, SACSSP and ASCHP professional codes and a reputable payment gateway.


Join our community of online therapists, counsellors and coaches

in 4 simple steps

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1. Registration

Create a profile with your professional details and practice numbers, access the legal agreement.

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2. Verification

We conduct our verification procedures within 24h of your registration and email you to confirm.

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3. Demo

You perfect your profile. We schedule a demo session to make you comfortable with all the features.

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4. Begin work!

Your online professional practice is now ready to start accepting client bookings. We are here to support you.

Professionalise Your Online Practice Today!​

Find below a smart combination of price and features for your online practice requirements

Pricing

Choose The Perfect Plan For Your Practice:

Online Practice

Experience a South Africa - adapted service that does video-consultations, compliance, administration and advertising for you. Service your current and new online clientele, save time and costs and benefit from our advertising.
No clients - no costs to you.
No subscription commitment.
ZAR 9% of session price
  • Secure, HIPAA-Compliant Video Conferencing (Up to 200 participants)
  • Unlimited Consultations
  • Secure Screen Sharing
  • Built-in Client Informed Consent
  • Synchronisation With Your Main Practice Calendar
  • Client Online Bookings, Easy Rescheduling and Appointment Reminders
  • Secure Payment Processing and Upfront Client Collections
  • Appointment Reminders
  • HPCSA / SACSSP / ASCHP aligned
  • POPIA Compliance
  • Monthly Payout
  • Automated Medical Aid Compliant Invoicing
  • HPCSA Compliant Advertising
  • Sessions priced <R500/h are charged a R50 flat service fee

Smart Online
Practice

Experience a local service that does much more than directories and video platforms for your practice.
ZAR 9% of session price
(no subscription)
  • Professional Directory
  • Client Instant Bookings and Easy Rescheduling
  • Client Upfront Payments (Zero Late Payments)
  • Secure, HIPAA-Compliant Video Conferencing (Up to 200 participants)
  • Unlimited Consultations (Online And Face-to-face)
  • Secure Instant Messaging
  • Secure Screen And File Sharing
  • Built-in Client Informed Consent
  • Synchronisation With Your Main Practice Calendar
  • Secure Payment Processing incl. International Payments
  • Appointment Reminders
  • Automated Medical Aid Compliant Invoicing
  • HPCSA / SACSSP / ASCHP aligned
  • POPIA Compliance
  • Monthly Payout

Integrated
Practice

Service all your face-to-face and online clientele and streamline your practice administration at a fraction of standard cost.
ZAR 2500 Monthly
(6 month subscription)
  • Professional Directory
  • Client Instant Bookings and Easy Rescheduling
  • Client Upfront Payments (Zero Late Payments)
  • Secure, HIPAA-Compliant Video Conferencing (Up to 200 participants)
  • Unlimited Consultations (Online And Face-to-face)
  • Secure Instant Messaging
  • Secure Screen And File Sharing
  • Built-in Client Informed Consent
  • Synchronisation With Your Main Practice Calendar
  • Secure Payment Processing incl. International Payments
  • Appointment Reminders
  • Automated Medical Aid Compliant Invoicing
  • HPCSA / SACSSP / ASCHP aligned
  • POPIA Compliance
  • Monthly Payout
  • Acceptance of Medical Aid Funded Bookings
Popular

Brand
Expert

Future-proof your practice
and build and manage your brand online, professionally and inexpensively.
ZAR 3500 Monthly
(6 months subscription)
  • Professional Directory
  • Client Instant Bookings and Easy Rescheduling
  • Client Upfront Payments (Zero Late Payments)
  • Secure, HIPAA-Compliant Video Conferencing (Up to 200 participants)
  • Unlimited Consultations (Online And Face-to-face)
  • Secure Instant Messaging
  • Secure Screen And File Sharing
  • Built-in Client Informed Consent
  • Synchronisation With Your Main Practice Calendar
  • Secure Payment Processing incl. International Payments
  • Appointment Reminders
  • Automated Medical Aid Compliant Invoicing
  • HPCSA / SACSSP / ASCHP aligned
  • POPIA Compliance
  • Monthly Payout
  • Acceptance of Medical Aid Funded Bookings
  • Monthly Consultation With A Branding and Marketing Expert (1 hour) and Advertising Effectiveness Report
  • Professional Branding and Marketing Strategy
  • HPCSA-Compliant Advertising of Your Professional Profile
    (2 Google and 2 Social Media Ads Per Month)
  • Create and Share Self-Help Resources
  • Content Contribution To Headroom Blog and Social Media Channels